Customers’ biggest loyalty is towards someone who can solve their present problem in the most cost effective manner. Offering a carrier’s products or products from multiple carriers will provide you with the ability to offer your customers with heavily subsidized devices, a cost effective solution for a customer in need. It will also provide you the opportunity to make additional back-end commissions and to win over your customers’ loyalty.
Offering carriers’ products also serves another important purpose: bringing a new set of customers who would learn about the repair services and other ancillary services you offer.
Moreover, for those who don’t know about residual income resulting from new activations, almost all carriers offer residual monthly income on every new customer you add to their base as long as the customer maintains the line of service you activated. This presents you with an opportunity to build a stream of income, something that keeps accruing regardless of business cycles.